Tag - Ajay Prasad

How To Turn Bad Reviews Into More Revenue & Sales – Ajay Prasad


  • Asking for reviews will increase the number - both positive and negative
  • 92% of customers check reviews PRIOR to contacting a business
  • You need a lot of good reviews - NOT perfect reviews
  • Your UNHAPPY customers will leave more reviews than your HAPPY customers
  • How do you deal with unhappy customers
  • 80% of buyers ignore reviews that are older than 6 months
  • Need constant, ongoing reviews
  • Yelp and G+ have announced will start removing older reviews
  • How to turn an unhappy customer into a raving fan!
  • How a simple phone call can create a loyal customer
  • Why all 5 star reviews could hurt your business