How To Turn Bad Reviews Into More Revenue & Sales – Ajay Prasad
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- Asking for reviews will increase the number - both positive and negative
- 92% of customers check reviews PRIOR to contacting a business
- You need a lot of good reviews - NOT perfect reviews
- Your UNHAPPY customers will leave more reviews than your HAPPY customers
- How do you deal with unhappy customers
- 80% of buyers ignore reviews that are older than 6 months
- Need constant, ongoing reviews
- Yelp and G+ have announced will start removing older reviews
- How to turn an unhappy customer into a raving fan!
- How a simple phone call can create a loyal customer
- Why all 5 star reviews could hurt your business
